Shipping policy

🚚 Zilanya Shipping Promise — Fast, FREE & Hassle-Free! 🚚

At Zilanya, we believe that great products deserve great delivery. That’s why our shipping service is built around transparency, speed, and convenience — so you can shop with confidence every time.

✨ FREE U.S. Shipping — No Minimum Spend

Enjoy free standard shipping on every order within the United States.
No hidden charges. No surprise fees. Just honest, straightforward delivery — on us.

⏳ Fast & Reliable Processing

We know you’re excited to receive your order! That’s why we aim to process all orders within 1–2 business days (excluding weekends and public holidays).

From checkout to dispatch, we’re on it — fast.

📦 Trusted Carriers, Tracked Deliveries

We work with reliable U.S. carriers such as USPS, UPS, and FedEx to make sure your order arrives quickly and safely.

  • Standard Delivery: 3–7 business days after dispatch

  • Express Delivery (if available): 1–3 business days after dispatch

You’ll receive real-time tracking updates via email as soon as your package is on the way.

🌍 Where We Ship

We currently ship across the United States (all 50 states).
International shipping is not yet available — but we’re working on it!

🔍 Track Your Order with Confidence

As soon as your order ships, we’ll email you a tracking link so you can follow your package’s journey.

Haven’t received tracking after 3 days?
📧 Email us at zilanya@gmail.com — we’ll take care of it quickly.

⚠️ Double-Check Your Delivery Address

To avoid delays or lost parcels:

  • Please make sure your shipping address is correct before placing your order

  • We cannot take responsibility for orders shipped to the wrong address due to customer error

  • Need to update your address? Contact us immediately — we’ll do our best to update it before dispatch

💬 Need Help? We’re Here for You

Our friendly support team is ready to help with any shipping questions, delivery issues, or general inquiries.

📧 Email: zilanya@gmail.com
🕒 Response time: within 24 business hours

Why Shop with Zilanya?

✅ Free U.S. shipping on all orders
✅ Fast 1–2 day processing
✅ Reliable couriers + tracking updates
✅ Quick, friendly customer support
✅ A shopping experience designed around you

✨ Thank you for choosing Zilanya. We’re excited to deliver not only amazing beauty & personal care products — but also a delivery experience that’s just as smooth as your skincare routine.